T&C's

Customer Service:

 

We are committed to providing an excellent service to all our customers. If something goes wrong, we need you to tell us so we can help. We’re always looking for ways we can improve our standards of customer service and your feedback is essential for this. Please contact us by telephone - 01189 404739. Alternatively you can email - info@predator-mfg.com and we’ll do our best to help straightaway.

Servicing & Warranty:

Maintenance and servicing intervals are detailed in the operations manual provided with new machinery, should you require a replacement manual, please get in touch. New Predator machines come with a two year engine manufacturer's warranty and a 1 year parts & labour warranty*. The machine must be returned to your supplying dealer for works to be carried out - the warranties do not imply or include an onsite call-out service. Predator Power Ltd reserve the right to adapt any aspect of the servicing process at any time.

* Warranty information & terms available on request

Marketing Literature:

Any promotional offers posted by Predator Power Ltd online or in marketing literature are limited in duration and may be changed or altered without notice. Please ask for the most recent brochure, spec sheet or price list for the latest updates on servicing, machinery specifications, promotions and prices.

Privacy Policy:

 

Predator Power Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the data protection act 1998. We only collect enough information about you to enable us to process your order and to provide you with the best possible service. 

 

We never store credit card or payment details or share your information with third parties.

 

We will never collect sensitive information about you without your explicit consent and only to process an order. You can check the information we hold on you at any time by contacting us. All information held will be in accordance with the law.

 

We may use technology to track the patterns of behaviour of visitors to our website. This can include a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can possibly be used to identify you unless you modify your browser settings.

 

If you have any questions/comments about privacy, you should contact us. 

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